PRIVACY POLICY

Aura Grandeur  |  www.auragrandeur.com

Last Updated: February 28, 2026

INTRODUCTION

This Privacy Policy describes how Aura Grandeur ("we", "us", or "our") collects, uses, and shares your personal information when you visit or make a purchase from www.auragrandeur.com (the "Site"). We are committed to protecting your privacy and handling your data in an open and transparent manner in compliance with applicable U.S. federal and state privacy laws, including but not limited to the California Consumer Privacy Act (CCPA), the CAN-SPAM Act, and the Telephone Consumer Protection Act (TCPA).

By using our Site, you consent to the data practices described in this Privacy Policy. If you do not agree with the terms of this policy, please do not access the Site.

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as "Device Information".

We collect Device Information using the following technologies:

Cookies: Data files placed on your device or computer that often include an anonymous unique identifier. You can control the use of cookies at the individual browser level. If you reject cookies, you may still use our Site, but your ability to use some features or areas may be limited. For more information about cookies, visit http://www.allaboutcookies.org.

Log Files: These track actions occurring on the Site and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

Web Beacons, Tags, and Pixels: Electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, email address, and phone number. With respect to payment information, we use third-party payment processors and do not store full credit card numbers on our servers. We may retain the last four digits of your card number solely for order identification purposes. This information is referred to as "Order Information".

When we refer to "Personal Information" in this Privacy Policy, we mean both Device Information and Order Information collectively.

HOW WE USE YOUR PERSONAL INFORMATION

We use the Order Information we collect generally to:

- Fulfill and process orders placed through the Site (including arranging for shipping, processing payment, and providing you with invoices and/or order confirmations);

- Communicate with you regarding your orders, account, or customer service inquiries;

- Screen our orders for potential risk or fraud;

- Send you marketing or promotional communications about our products and services (where you have opted in or where permitted by applicable law);

- Comply with applicable legal obligations, including tax and accounting record retention requirements; and

- Improve and optimize our Site and customer experience.

We use the Device Information we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site — for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns.

We will not use your personal information for purposes that are incompatible with the purposes described in this Privacy Policy without your prior consent.

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with select third parties to help us operate our business and deliver our services as described above. These include:

- Wix.com Ltd.: We use Wix to power our online store. Wix provides the e-commerce platform that allows us to sell our products and services to you. Your data may be stored through Wix’s data storage, databases, and secure servers behind a firewall. You can read more about how Wix uses your personal information here: https://www.wix.com/about/privacy.

- Google Analytics: We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your personal information here: https://policies.google.com/privacy. You can opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

- Payment Processors: We use third-party payment processors (such as Stripe or PayPal) to handle payment transactions. These processors have their own privacy policies governing the use of your payment data.

- Shipping & Fulfillment Partners: We share order and shipping details with logistics providers to fulfill your orders.

We do not sell, trade, or otherwise transfer your Personal Information to third parties for their own marketing purposes. We may disclose your personal information if required to do so by law or in the good-faith belief that such action is necessary to: comply with a legal obligation; protect and defend the rights or property of Aura Grandeur; prevent or investigate possible wrongdoing in connection with the Site; protect the personal safety of users of the Site or the public; or protect against legal liability.

BEHAVIORAL ADVERTISING

We may use your Personal Information to provide you with targeted advertisements or marketing communications that we believe may be of interest to you. We participate in interest-based advertising and use platforms such as Facebook Ads and Google Ads for this purpose.

You can opt out of targeted advertising by visiting:

- Facebook: https://www.facebook.com/settings/?tab=ads

- Google: https://www.google.com/settings/ads/anonymous

- Network Advertising Initiative opt-out: http://optout.networkadvertising.org/

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance's opt-out portal at http://optout.aboutads.info/.

SMS & EMAIL MARKETING

By providing your phone number or email address and opting in at checkout or through our website, you consent to receive marketing communications from Aura Grandeur via SMS and/or email. These may include promotional offers, product updates, and other marketing messages.

SMS Marketing: Message frequency varies. Standard message and data rates may apply. You can opt out at any time by replying STOP to any SMS message you receive from us. For help, reply HELP or contact us through our website.

Email Marketing: You can unsubscribe from our email list at any time by clicking the "Unsubscribe" link at the bottom of any marketing email. Please note that unsubscribing from SMS and email marketing are separate actions.

We do not sell your phone number or email address to third parties. You will only receive communications via these channels if you have made a purchase or explicitly subscribed to our lists.

DO NOT TRACK

Please note that we do not alter our Site's data collection and use practices when we see a Do Not Track ("DNT") signal from your browser. Some browsers incorporate a DNT feature that signals to websites you visit that you do not want to have your online activity tracked. Currently, there is no universal standard for how websites should respond to DNT signals, and we do not currently respond to DNT browser signals.

YOUR PRIVACY RIGHTS

California Residents (CCPA Rights):

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

- The right to know what personal information we collect, use, disclose, and sell about you;

- The right to request deletion of your personal information, subject to certain exceptions;

- The right to opt out of the sale of your personal information (note: we do not sell personal information);

- The right to non-discrimination for exercising your privacy rights.

To exercise your California privacy rights, please contact us via the Contact Us page on our website. We will respond to verified requests within 45 days as required by law.

Other U.S. State Residents:

Residents of Virginia (VCDPA), Colorado (CPA), Connecticut (CTDPA), Texas (TDPSA), and other states with applicable privacy legislation may have similar rights to access, correct, delete, or obtain a copy of their personal information, and to opt out of certain data processing activities. To exercise these rights, please contact us directly.

European Residents (GDPR):

If you are a resident of the European Economic Area (EEA), you have the right to access, correct, update, or request deletion of personal information we hold about you. You also have the right to object to processing of your personal information, ask us to restrict processing, and request portability of your personal information. To exercise these rights, please contact us through the Contact Us page on our website. Note that your information may be transferred to and processed in the United States.

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law (such as for tax, accounting, or legal compliance purposes). If you would like us to delete your personal information, please contact us and we will respond to your request in accordance with applicable law.

CHILDREN'S PRIVACY

Our Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us immediately and we will take steps to delete such information as soon as possible, in compliance with the Children's Online Privacy Protection Act (COPPA).

DATA SECURITY

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights and are required to keep the information confidential. When you submit or access your personal information, we offer the use of a secure server with SSL (Secure Socket Layer) technology.

However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

THIRD-PARTY LINKS

Our Site may contain links to third-party websites. These third-party sites have separate and independent privacy policies. We have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our Site and welcome any feedback about these sites.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes to our practices, legal obligations, or for other operational or regulatory reasons. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of the Site after the posting of changes constitutes your acceptance of such changes.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint or exercise any of your privacy rights, please contact us by visiting the Contact Us page on our website at www.auragrandeur.com.

You may also submit a written request to us via the contact form on our website. We aim to respond to all privacy-related inquiries within 30 days.